Privacy Policy

1. Information We Collect

When you place an order or create an account, we collect personal information including your name, email address, shipping address, phone number, and payment details. Payment card information is processed securely by our payment provider and is never stored on our servers.

We also automatically collect certain information when you visit our site, including your IP address, browser type, pages viewed, and referring URLs, via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your questions or support requests
• Improve our website and product offerings
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Sharing Your Information

We share your information only with trusted service providers who assist us in operating our website and fulfilling orders — including our logistics partner, payment processor (Shopify Payments / Razorpay), and email delivery service. These providers are contractually required to keep your information confidential and use it only to perform services on our behalf.

4. Cookies

We use cookies to maintain your shopping cart, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, but this may affect certain features of the site.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are retained for a minimum of seven years for tax and accounting purposes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal obligations
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at privacy@thetee.in.

7. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All data is transmitted over HTTPS encryption.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Email us at privacy@thetee.in or write to us at The Tee, India.